Contact Payassist

Phone: 03 9013 8358

Office Hours:
Monday to Friday (excluding Public Holidays) - 10am to 5pm
Saturday and Sunday: Closed

Fax: 03 8648 5625


Postal Address: 4/204 The Boulevard, Ivanhoe, Vic 3079

ABN: 95 152 097 553

Australian Credit License Number: 411016

Financial Ombudsman Service Member Number: 28328

Complaint Procedure: Contact customer service on 03 9013 8358, via email at or in writing to 4/204 The Boulevard, Ivanhoe, Vic 3079 Please see our internal dispute resolution policy

PayAssist Pay Advance Applications:

  1. Complete the Online Pay Advance Application.

  2. Fax your PayAssist application and supporting documents to us on: 03 8648 5625


  3. Scan and email your documents to
    or send them to us using the Document Upload Page

Apply Online Now >>

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